Privacy Policy

1. Introduction

Vectris Group (“Vectris Group,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at vectrisgroup.com (the “Site”) or contact us about our services.

Please read this policy carefully. By using our Site, you acknowledge that you have read and understood its terms. If you do not agree with any part of this policy, please discontinue use of the Site.

2. Information We Collect

Information you provide directly:

• Name, email address, company name, and message content when you submit our contact form
• Business email and professional information when you correspond with us directly
• Any other information you voluntarily provide in connection with an engagement

Information collected automatically:

• Log data including IP address, browser type, pages visited, and timestamps
• Device information such as operating system and screen resolution
• Referring URLs and general usage patterns through analytics tools
• Campaign parameters and the first page visited during a browsing session

Google Analytics and Microsoft Clarity help us understand site traffic and improve the website. They are enabled by default unless you opt out using Analytics Preferences. We do not use analytics cookies for advertising, enable advertising personalization, or sell your data to third parties. Campaign and landing-page details may be included with a contact inquiry so we can understand how the inquiry reached us.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate about our services
• Evaluate whether our services are a fit for your needs
• Deliver consulting services under a signed engagement agreement
• Improve and optimize our website and communications
• Comply with legal obligations
• Protect against fraud, abuse, and security threats

We do not use your information to send unsolicited marketing communications. If you have an existing relationship with us and wish to opt out of any communications, contact us at [email protected].

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in limited circumstances:

• Service providers: We use Resend to deliver email from our contact form, Google Analytics for aggregate traffic and engagement measurement, and Microsoft Clarity for consented session analytics and heatmaps. These providers process data on our behalf under their applicable terms and privacy protections.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.
• With your consent: We may share information for any other purpose with your explicit consent.

5. Data Retention

We retain contact form submissions and related correspondence for as long as necessary to respond to your inquiry and for a reasonable period thereafter to support any resulting business relationship. Analytics retention is configured to support short-term site improvement and is subject to the retention controls of Google Analytics and Microsoft Clarity. Engagement-related records are retained as required by applicable law and professional standards.

6. Analytics Choices

Analytics are enabled by default to help us understand how visitors use the Site. You can turn analytics off without affecting the Site or contact form, and you can change your choice at any time using the Analytics Preferences link in the footer. Form fields are masked from session analytics, and we do not send names, email addresses, phone numbers, organization names, or message content to Google Analytics or Microsoft Clarity.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. As a cybersecurity firm, we hold ourselves to a high standard in this regard. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing
• The right to data portability (where applicable)
• The right to withdraw consent (where processing is consent-based)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site and services are directed to business professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: